Cancellation & Return Policy


To cancel your order, send us an email to with your order details and reason for cancellation will cancel it promptly.

Orders on Kadambri teas must be canceled before the tea has been dispatched from our fulfillment center. Unfortunately, once the tea has been dispatched from our fulfillment center, it will not be cancelled or refund in any circumstances.

How do I return my order?

Unfortunately, we cannot accept returns of tea, food or beverage products. However, we are committed to your satisfaction. To return any non-food products for a refund or exchange:

1. Email us at
2. Repack the gift in its original packaging, if possible, with the packing slip.
3. For your security, please return your gift with an insured courier and retain your receipt. Kadambri teas is not responsible for items damaged or lost in transit.

Please note that items purchased through special promotion, sales, or clearance are final sales, and therefore not eligible for returns or exchange.

The return shipping address is:

 M/S Indersons.
 Lachit Nagar
 Guwahati - 781007, India